As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.

4.9/5
Rated by 4914 customers
Excellent service
10th November 2023

Everything packed and delivered well with the bonus of a good quality dog toy for free.

Eileen49
Great service
10th November 2023

Bought a couple of Dog leads , had a problem with one of them , they replaced it and also sent an extra free toy for the dog , absolutely first class service.

Balesyboy63
Bunny
10th November 2023

Excellent product 😀

Adele.varley
Great Product
10th November 2023

I've searched and tried different foods , I finally found Alpha Hypoallergenic...the best by far at a great price.

Dannacal2003
Happy dogs
10th November 2023

Dogs doing so well on this food.

Debssansum
Always a perfect fit.
09th November 2023

Pumpkin loves her new coat. Colour looks so good with her red fur. Really easy to put on, and with the wrap around body velcro strap, its always a perfect fit. Waterproof. Warm when needed.

David
No problems
09th November 2023

Easy to navigate and order. Delivered as promised.

June
Excellent piece of kit
09th November 2023

Shopping with you was perfect very easy to order and order arrived on time. Will recommend me to order a friend that’s the reason we give five stars it’s worth. Thank you

Stephendingle
Good service
09th November 2023

Good service

Bee
Superfood.
09th November 2023

My Boi absolutely loves his new bisquits. Arden Grange has brought out a new Superfood range. I thought that I would try it on him and he loves it. For such a big dog, he loves the small kibble. Thanks 😁

Judgejules2
Great treats
08th November 2023

I ordered these for my Senegal parrot. She loves them. Also I've found that the treat last far longer. Will be ordering more in the future.

Chrismorris609
Quick Delivery and discount for subscribing
08th November 2023

Great service as expected and now I don’t have to worry about remembering to go back to the shop with the subscription option.

Cotterellmadhouse
Cat is unsure
07th November 2023

Goodxservice but ny cat didn't like it 😕

Sue.dooley11
Great service
07th November 2023

All good

Mark
Freebies are a great pluss
06th November 2023

This is a Great company who cares about the pet, and the freebie is a Great gift, when most companys dont care.

Dellamaxwell
Pet express
06th November 2023

Great product and quick delivery

Gjamiller64
Fantastic
06th November 2023

Brilliant products shipped in a professional manor got my terrarium looking like a jungle now, thanks

Peterbrown1202
The best long leads
06th November 2023

Comfortable padded loop to hold onto. Wide and strong nylon lead with a big robust clasp.

Cjmes
Excellent
06th November 2023

Excellent service. Cheapest on the market and with a free toy. Recommended!!

Scottbirnie13
Dog toy
06th November 2023

Very pleased with the purchase and would use this company again. Excellent service and delivery.

Lmsdodmans
On time
05th November 2023

All good

Mariuszrafa13
Quality dog food and quick delivery
05th November 2023

My dogs love this food, great for sensitive tummies Fast delivery from The Pet Express

Lesley_robinson
Fussy snake
04th November 2023

Fast delivery thank you. Will be purchasing again. I got a fussy snake when comes to food but he loves multies.

Heatherevans3316
Went the extra mile so my pouchie could get his birthday pressie on time
04th November 2023

Fabulous service. I realsied too late that the delivery time was after my dog's birthday. So I called Pet Express to see if they could help. They shipped this amazing Nerf ball gun next day delivery at their expense to make sure it arrived in time.

Aldisfamily
Always good service used many times
04th November 2023

Popular seeds with my little birds

Anderson.sue106
Excellent Customer service
03rd November 2023

I can’t fault the service provided by this company!

Lin_morris
Good customer service
03rd November 2023

Initial order was the wrong thing, it was corrected quickly no questions asked and return postage for the first order did not cost anything.

Maryamaher29
Reviews