As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Our street cat loves it, so far. She is very picky!!!!
Super quality cosy waterproof coat which fits my medium size spaniel. Love the openings for a lead. This keeps the high collar protecting her neck from the wind and rain. Easily wiped down after muddy walks .
Good delivery time - thank you
Great coat that fits my shit tzu perfectly. We live in the countryside surrounded by rolling hills and farmland and although he is a little boy he loves to run and hunt for mousie. The removable liner is ideal as it means he can still keep dry without overheating. I have also purchased in the hi vis.
1st time buyer, very good price and cheap delivery. Delivered on time.
Good service and product. The carrier was packed well and protected from the rain as it had to be left outside. Delivery was perfectly timed for poorly hedgehog who arrived in my garden the next day. Thank you.
When they say they will have it delivered on … it is delivered I have no worries it will be there .
Always on time I know I can depend on themm
I had two cats in Wales and was very grateful for this spray to keep things comfortable and healthy
Ordered item late at night, easy to order from the clear instructions, received within two days, great service….
Brilliant service and free toy !!!
Best recommended for everyone
I’m a returning customer, never been disappointed with the quality of service, good communication and prompt delivery. The canagan range is competitively priced and loved by my dogs.
It was my first time using The Pet Express, I was really impressed with the service I received and I would definitely use them again.
All good
quick and efficient service
Had a one issue when the delivery provided failed to deliver. The customer service was second to none and they arranged re-delivery.
Easy to order website, prompt delivery and excellent product that our rabbits really like.
This was recommended by a friend my dog loves it and has had no upset stomachs since she started it
Great speedy delivery, great communication
Sent me the correct dog treat first time. Then duplicated my order & sent me the same make cat treats. I emailed & was given an apology & told to keep the cat treats F.O.C
Subscription prices are as good as our cash and carry. So no need to leave the house any more to save!!
Easy website, high quality produce, great value and very quick delivery - highly recommended A+++
This is my second purchase from this store and I am very satisfied with the service and speed of shipping
A sturdy, well made tag, looks good to the eye too, quality engraving. I know details won't wear off with running around as the have done on previous cheaper tags. Red dingo tags from Pet Express are my go-to.
Easy to order and quick delivery These are the only chews that my dog will eat he absolutely loves them, good value for money 💰
Always good service
