As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
This was a freebie as I ordered lots of chews, an alternative was sent which was a ball with rope in fetching pink - ideal for one of the JRT's - Gypsy loves it - Red Ted didn't think much to girlie pink!!
My Lab can chew most things in a very short space of time, these however last's him quite awhile
Bit disappointed the football was out of stock however the substitute free gift of ball and launcher will be appreciated by dog and owners
Good product which our labrador loves and we believe contributes to his overall health.
Good, healthy start for puppy, no problems.
This terrarium is a very nice new des res for my hognose snake, and he absolutely loves it, and so do we, not only does it look swish in the oak finish, its also very practical and the top opening lid with the locks at the side make this terrarium very secure and very safe, the 18” is not at all bulky or heavy to manage, and its very easy to clean. The terrarium is also at a considerable lower price to our local reptile shop, so i think I’ll be buying my terrariums from pet express from now in on. All in all a happy camper, with very fast delivery time and brilliantly well packaged.
Ordered paid delivered All without issue Efficient service no problem at all
Tried several different types of cat litter over the years and this one beats them all! It’s made of wheat and is eco friendly. There is no odour and the waste is flushable down the loo so no plastic bags needed ....
Product arrived in perfect condition and on time. What more can any customer ask. Thanks
im trying to introduce my cats to a vegan diet, and using this to help the transfer. I have 7 cats, one loves it, 2 are okayish with it, and 3 tolerate it and the last one wont even touch it! its clearly a work in progress
This is the only food my staff gets on with and really enjoys. It makes her coat amazing and her eyes, ears and teeth are fab. Everyone asks what I feed her as they can’t believe how healthy and bulky she looks. Even my vet has started to recommend it with other staff owners along with myself.
Good looking little Viv, very well made & goes with furnishings! I love it! Perfect for our baby tortoise
CAT LOVES IT AND IS CHEAPER THAN MANY OTHERS - ARRIVED PROMPTLY AND WELL PACKAGED - HIGHLY RECOMMEND
CAT LIKES IT - AND AS A FREE GIFT WITH DELIVERY IS A NICE GESTURE FROM COMPANY -
Bought this litter as was the same the local RSPCA uses/used when I got my cat from them - He has no problem with it - and masks smells quite well etc. - Order dispatched quickly and delivered in timely manner safely - Well packed as well and no damage to goods on arrival/unpacking -
My Guinea loves this food, so easy having it delivered to
So much easier being able to get it in a bigger bag, fast delivery too.
