As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Quick and speedy delivery. Product well made and does what it says. Warm and waterproof
My persian cat started gaining weight this year, he's getting older and he's neutured so the vet suggested I find some senior/diet-style food for him. I'm so glad that Canagan (fave brand) had something appropriate for my cat's age + lifestyle! He loves this stuff and he's had no gut problems from changing to it. 100% Would recommend! The product arrived on time, safe and sound, with great service + packaging from Pet Express.
Great , warm and coasy, exactly what was missing from the cat house
This company acted quickly on the order and dispatched the next day. Excellent service
My order was damaged by the Post Office and when I email pet express, they sent the order back out the same day. Fantastic service x
Spacious cage with deep sides to stop seeds and feathers flying out. Big front door and landing perch is very helpful for my budgies .
prompt delivery and kept up to date with process
Quick delivery, thanks
Order came quickly
Products were delivered on time but it is difficult to make adjustments to existing orders without deleting them.
Prompt delivery
My fur baby loves this Cesar recipe and was delighted with the service from Pet Express. A slight delay on the delivery but kept up to date regularly with the progress. *****
Great service
Speedy delivery and good price
A nice selection of pet foods, products and accessories with a fast and friendly service.
Very good service will use again
Excellent hutch & excellent service
excellent product
Purchased a bag of Spike’s semi moist hedgehog food for the hungry hogs in my garden! It was delivered very promptly and the hogs are appreciative so they can fill up before hibernating!
having Pet Express delivery service is invaluableto me as I dont drive so I order the bulky items Hay,Shavings and Guinea pig for for free delivery the drivers know me and deliver to my storage place they are always helpful and pleasant
Not bad. Thought it could throw the ball further.
Ordered and delivered as specified. My dog loves his new bed.
Super product just what I wanted and great service and very quick delivery. 5 stars.
Very good service and a free gift!
Not my personal taste, but my three dogs adore them 😂
Fast delivery, could have been packed better-hence goods damaged in transit.
You did what was required without hastle. The whole process was easy to complete and the product arrived on time in good condition. Thankyou
