As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
from the moment the box arrived my cat was alerted to the jingle sound of this toy. his ears and eyes were trained on the box. as soon as I opened the box and rolled the ball to my kitty he was elated and was chasing the ball up and down the living room. it's kitty'so new best toy.
my cat is very clever and manipulative when it comes to his treats. he has the perfect pitch of whine that tugs at your heart strings that makes me give in every time. as a result my kitty was getting rather plump and started to struggle to scale the neighbours fences to chase the birds and other invideos of his domain. however this contraption has put a stop to all that. now kitty needs to work for his treats. I no longer hear his pining for handfulls of his favorite kibble. instead he's diving, jumping, even stalking and ambushing this spinning treat contraption. I'm not longer harassed into giving kitty his treats; instead all his attention is trained on this treat maze, it's the best. I've noticed he's gaining his sleek silhouette so it's a bonus having this around. thank you pet express, you've saved our relationship.
larger than I expected, my cat loves using this litter box. keeps all the litter inside the box. easy to unlock and clean.
Delivery excellent, on time, kept informed of progress throughout. Both cats, one a stray used them straight away. Well made product, sturdy and delivered exactly what it said it would.
Cat bell ball. Our cat played with it immediately and still does, nicely made product.
I used to feed my pup Royal Canin but he quickly became bored with it. Since changing to Canagan dog food my 5 month old doberman is thriving, his coat is beautiful and shiny, his growth is great, he is full of energy, we had no tummy trouble with the change of food and he absolutely loves it!! The service from The Pet Express is fab too. Very happy customer!
Have used Canagan for my 2 dogs for several years now, with no problems
Simply is "simply the best" dog food for my dog who is sensitive to other brands, and The Pet Express got my order delivered very fast to my door.
Have used this for 18 months now. Dog enjoys it and continues to thrive
These are great. I ordered one small for a Shih Tzu and 2 large for 2 Airedale Terriers. . They arrived earlier than expected, well packaged and worked a treat for the Shih Tzu puppy. My 2 Airedales took a couple days to figure out how they worked! Made a huge difference in the crazy heat we have had this summer and stopped the panting. .They are quite robust as well. Would recommend.
We have three kittens and played with it! It's like having a football team when they are playing with it. Lol
Very good product hides any smells easily composted no dust just paper pellets and hold a lot liquid
Fast delivery of good quality food.
Gave this to neighbours dog. Really enjoyed it.
my dog has lost weight and has stopped farting!
These cooling mats have been a lifesaver for my two dogs in this heat..at first they just looked at them and moved away but their nosiness got the better of them and now they lie on them all the time. It’s certainly cooled them down, great product.
My dog absolutely loves this gravy. Helps getting him to eat his dry food
The only food I’ve found to help with her itchy sensitive skin.
Arrived the day after ordering, well made and a nice neutral colour so blends in well. The liner and mattress fit really good. I've only seen my cat go in to retrieve dreamies that I've throw in, hopefully when the weather cool down or rains she will use it to shelter. Good value and won't rot like a wooden one.
My dogs absolutely love it, They scoff it down, no more leaving any
