As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Really sturdy house....will last forever. All the advert descriptors very accurate. Very pleased with this purchase. Now waiting for bad weather for the cat to start using it lol!
The Katden arrived promptly and has been used ever since. I ordered the mattress and liner at the same time as the den and I am glad I did. We have put the den in a sheltered part of the garden which gets some afternoon sunshine. The little stray cat loves to go in there for a few hours in the afternoon and spends the nights in there too.
This is a very well thought out and stylish design that keeps the cat nice and dry as well as looking good in your garden.
Arrived very quickly, with good notification. My dogs love the sensory ball, thank you for introducing it to us.
Really good product. It is bigger than I thought it was going to be. Keeps my cat dry and comes with a variety of options. Really pleased with it as it will last a long time.
I have had this product from other suppliers and the bag is always damaged with part of the product lost. The additional packaging provided by The Pet Express resolved this problem. Happy customer.
Stray cat loves it. Keeps him sheltered from all weathers
My 2 labs have always been on Pero food they love it & also they look good would recommend
Great healthy food for my dogs, they love it.
Hard to find this food. My dogs have been eating this small kibble for 4 years
Really good terranium allowing heat mat to be safely installed beneath the glass. The locking lid means that there is no chance of escape. We have it for medium corn snake and it is ideal.
Exactly as described. Sturdy solid kennel, my cat took to it within a day. Great for outdoor loving furry friends.
wanted another bowl and this is perfect, nicely glazed and a good size for my Jack Russell, simple pattern, nice shade of grey. well packed.
This is the 4th brand that I’ve tried for my Labrador and I’d highly recommend it. The high protein content has settled his stomach and has made a difference to his skin and coat.
It was great to get this ball as a free gift, my dog loves it, presumably it’s the different textures.
Our Jack loves it and it seems to disappear quickly at mealtimes
My cat loves the Katden. Its nice that he has shelter from the rain.
My cats & kitten love it
