As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
A stray cat recently adopted us but we are unable to have him in the house so this seemed liked the next best thing to give him an option to get out of the cold, he used it on the very first day and has been sleeping in it everyday since and seems to love it. We have added an old cushion and a worn out snuggie which he has turned into a perfect bed. We did try to add a cat flap to keep out the draft but he wouldn't use that so it had to come off. Highly recommended
I bought this for a feral/stray cat who had taken up residence in my garden and was too afraid to come into the house (but I do have five cats already so he was probably too nervous). With winter approaching I was so worried about him so decided to buy this. The little guy took to it straight away. Whilst I am hopeful that he will come in the house eventually, this is protection from the elements in the meantime and does a great job.
Brilliant product. Brilliant service as always
Dogs love theses bone shaped treats and they are nice and small for training
Took the cat a couple of days to get used to it but now he loves it! Cosy and warm for him.
Excellent collar great value for the money
We purchased this as we have a stray cat in the garden & decided to keep it wind and watertight until it can find a forever home - he loves it - I put a cushion with a fleecy cover in & he is so cosy.....would definitely recommend this product.
Cat will play with any soft toy so went down well.
Bought this for a stray cat who visits us for meals, but who is too timid to come indoors. Made him a cushion to fit inside the shelter, and am pleased to report that he sleeps in it. Even when it buckets down with rain, he emerges from his shelter bone dry. I am very pleased with my purchase, and would recommend it to others.
