As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
The vivarium is great, and I am extremely impressed with the speed of delivery and the huge amount of bubble wrap used to ensure it's safe arrival. Highly recommended, Many thanks. Wendy
Solid and yet light enough to lift and move. Fully formed so no nails or screws to put it together. A great item fit for purpose in our garden.
One piece moulded plastic so completely waterproof. Cat loves it and he is content having a little shelter to go into during showers!
I’ve been looking for small grey bowls for ages theses are exactly what I wanted
Cat couldn’t wait for me to get it off thr the packaging, snatched it off me and ran off with it, loves it
Bought this for a feral cat who lives in our street, it took a week for him to go in but now he hardly leaves it. Hardy and weather proof.
Love it. Dogs not bothered by the lights either - bonus! Great purchase
The cat loves it and rarely leaves
A rope slip lead was recommended to us as it does not twist. It works well.
The katden arrived really quickly and we were informed when it would be delivered. The katden is very sturdy and solid. One of our cats prefers to live outdoors. We wanted somewhere warm for her to sleep once the cold weather starts. She loves it and spends most of her day in there. I can feel just how warm it is in there and when it rains now she has the perfect shelter. We have tried to get her to come in, but no chance of that now she has this.
My dog adores these. One in the morning and one at night.
My dog loves it and it is made in the UK
Great job again, many thanks.
Great job again, many thanks.
bought this for our feral cat to keep him cosy and dry. He took to it after only one day and uses it all the time.
Would highly recommend The pet express for future orders our order was well packaged and delivered quickly
