As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
I’m so pleased to have found a dog food that only uses high welfare meat. My dog loves it and people are always commenting on how shiny her coat is. It’s deyeorth spending a bit more money knowing that the meat used to make the product is ethically sourced and made by a British company. Very happy to have found Truline!
First Class Service. Delivery was prompt. My dog loves Adventuros Venison Strips.
First Class Service. Delivery was prompt.
First Class Service. Delivery was prompt. My dog absolutely loves her Pigs in Blankets
They last for ages and my dog loves them. He has a sensitive tummy too and they don't bother him at all
These are the best treat biscuits you can give your dog if like mine they may be susceptible to joint problems in general or existing. They are precisely as described on the packet and I order these in bulk so as not to run out. Excellent. Put them in your pocket or in an activity toy. Perfect. Easy to order and fast delivery. Would recommend the company and the range of products it sells.
Very good. Just what we wanted for our cat who loves the out doors.
Very well made and the green colour looks good in the garden. Internal size is approx 15"×13", so is probably suitable for just one cat. I've put a carpet square inside to make it more homely. Very prompt delivery too.
Easy ordering process, speedy delivery and an all round good product. The stray cat who visits us regularly hasn't ventured in as yet but the neighbours cats love it.
Our cat loves it as he has a home outside to keep dry and we put a blanket inside to keep him warm
Got two for our cats to use - a great design compared to another brand of cat shelter we’ve previously had. These are a durable seamless construction, with a wide ‘porch’ area, which all helps keep the inside nice and dry even in driving rain - 10/10!
The dogs are happy to have their jackets put on and they are usually pretty resistant. A really well made product and I have noticed I don't have to towel their tummies dry when it has been a wet walk... the coat seems to catch the wet and I can let it hang to dry...
Dogs love this one more than the other flavours and all goes every time
Very good cat treats and I'm very happy with the service I have received.
Have tried many different cat litters and this is definitely the best so far.
