As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Brilliant cage for my african grey Easy to follow website and ordering very good. Speedy delivery, well packed for transport and answered any questions I had via email, great customer service Very pleased from start of process to the end
I bought this coat for my shepherd pup who's growing extremely fast. He's averaging at a jacket every ten days. I was extremely pleased to find the sizes come in 2 cm or 1 inch increments , ( perfect for any dog to get a good fit )excellent for getting a fit on a fast growing dog. I was very pleased with the speedy dispatch and delivery and the quality of the coat is excellent especially for the cost. I'd highly recommend this jacket to anyone . I'll be using you guys for the foreseeable until my boys fully grown . Great shop, great coat great price. Would highly recommend
The coat is excellent, for me it was the sizes increasing in 2 cm or 1 inch increments as I've got a rapidly growing shepherd pup and he's averaging at 1 coat every 10 days. These are so well priced, very snuggly and well made . I'm going to be buying off you until this boys fully grown. I'd highly recommend to anyone looking for a great coat with a warm liner and waterproof top coat. Excellent 👍🏻
I have bought 2 of these now, one up stairs, one down, they are well made and of good quality and last a very long time. My dog is comfortable in them. I have machine washed them and dried them outside in the past with no problems. The colour and pattern are lovely and co -ordinate with home furnishings.
Good communication and prompt delivery. These dog beds are exceptionally hard wearing and well made. I have 2 now, one upstairs and one down. My dog sleeps well in them. The designs are lovely.
I'm giving you 5 stars because you kept me informed when delivery delayed
Finally a solution to my dog's 'windy problem'. And he loves the food.
Excellent fast service
I love the controlled frequency purchasing delivered to my door!
This chicken soup has been the biggest hit with my two kitties. Each evening they sit by the cabinet, waiting for it! I am thrilled that they are getting the extra hydration they need that the soup offers! Thanks Canagan and Pet Express!
My dog loves them.
I was delighted with the service, order updates and delivery. I could not have asked for anything more.
Anything less results in sulks and protest 😼
this toy is great quality and was a great price.the delivery was fast also
I wouldn't use any another, worth the price,
A pleasure to deal with, I have been ordering many years, great company.
If DX Express does this again please use another courier.
Great customer service and you are always kept in touch with price increases and delivery times.Your courier service.Puts the icing on the cake.I’ve used your services for years and I hope to for a lot more THANKYOU
Nice and warm. My cat loves it in his carrier.
Our dogs love these Seaweed chews so just bought them some more for Christmas.
excellent toy and very good quality and the delivery was excellent
Swift and efficient - excellent product which my cat is currently ignoring! :)
Frozen chicken very well packaged. Order delivered on time.
