As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
My dog had alot of problems with food she loved the food she was on but it did not love her she had very runny poo and was sick alot but since being on Canagan she is so much brighter in her self poo great solid and best of all no sickness love it
Good service and value. I buy more cat food which is great for my cats teeth as it’s large and has to be crunched.
Fab service and my dog loves the product
Sky magic ring keeps him very happy
Great food easy company to use apps spot on no need to even talk to the staff nuff said
Shows 2 but you only get the one just saying so be careful
Great price and prompt delivery. Our dog loves these but we can't get them locally anymore so she's happy
Lauren was brilliant at solving an order problem.Thank you
Fantastic cage, perfect for my Quaker parrot! Very secure!
Excellent product, rabbits just love it. Good delivery. Low price.
Nice quality product, our dog wasn’t comfortable with a previous harness but this soft one works well and she is happy to wear it.
The only truly perfect food for our nine year old cocker spaniel x wonderful efficient service from The Pet Express. Exceptional customer service
perfect for bedding and eating guinea pigs love it
clean and ideal for guinea pigs to scruffle in
Thanks for the free gift. My old cat, Stella, keeps it in her bed!
My order was dealt with quickly and easy. It arrived in good time, too!
Odi is loving his lamb with superfoods. I opened his bag up today and his head was straight into the bag. I have found that the superfood biscuits suits his stomach better. It's more expensive buying the 12kg bags, but in the long run, it works out cheaper as it lasts longer. I Highly Recommend the Arden Grange Superfood. Thank you for your excellent service as always 😁
Arrived on time, so happy with the product, everything I wanted, only one box which is brilliant, thanks 👌
Bowl is suitable for small to medium portions so good for my puppy. Only criticism is that it is lighter than expected as the advert says heavy gauge steel.
First bed went missing with DHL - replacement sent by return for which I was very grateful. Things go wrong but it is how they are put right that counts. Great company, will definitely use again. Highly recommend.
Best dog food, gives my dog a beautiful coat and sh loves it
