As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
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I have been using this for my very fussy cats, I'm very pleased because they are too
I usually shop for these products at my local Ark shop but I was in isolation this was suitable for me because I was able to shout through the door to delivery driver
I have tried other flavours of this food my cats are really fussy but like this
Great product and service, never have an issues and subscription is reliable
The tank and the cabinet look lovely together with the wood at the top and bottom matches my other furniture. It's good you can by the 2 separate many thanks
Fantastic shop with a friendly and ultra helpful team
Friendly, helpful and full of necessary information Charlie is a credit to the company. Very helpful
As normal excellent service
Always on time and I love the reminders as they are timed perfectly for when we need to restock - I buy v dog food because one of my dogs is allergic to almost all meats and dairy so I feed all my dogs v dog as they seem to thrive on it and are all very healthy. My dog that is allergic to meat looks so good at 12 years old that I also eat plant based! ;)
I am very happy with the service this month
Received a ball that flashes. Very good on the darker night walks
Efficient fast service and delivery
Have used this product for many years and highly recommend it
Highly recommend it especially if your cat licks jelly/gravy off and leaves the lumps. Just tip out the tin and lightly fork and it won’t stay on the plate for long! Really swiftly posted and in perfect condition.
One of my Siamese won’t eat anything else and my other Siamese, Orientals and a Suffolk Brown also demolish it!
Delivered on time and great product
The only down side is chunky biscuits are quite large
Thanks for the quick delivery, the free cat gift has been very popular too. Nice touch.
My cats decide randomly, actually not randomly, it's usually when I've just ordered a load of something I think they like, that they won't eat whatever it is anymore. This is the food that they will eat most consistently out of all the (many) others that I buy for them.
I would upload a photo but they've already given it a good going over. I now have an RSI from playing fetch constantly since it arrived!
Fast delivery, high quality. And also thanks for the gift!
