As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Everything was very clear
Always arrives quickly and undamaged and by polite drivers.
Only food our exceedingly fussy Siamese will eat. But because it is supplementary (does not contain taurine etc) and she doesn’t eat anything else vitamin tablets MUST be added.
Loved by our Siamese and Orientals but are rich so do not give them too many at one time.
My snake is happy with the products,
All my chinchillas have always loved these good boredom breaker. Good price.
My chinchilla likes this brand a little goes a long way.
The kibble leaves quite a greasy residue in bowls, but dogs seem to very much enjoy, This is however, very expensive
WOULD HIGHLY RECOMMEND TO ALL. food delivered straight to your door!
Small sized kibble,easy to manage ,strong fish flavour quite expensive though Easy for older dogs
Very popular toy,flashing squeaky ball, excellent FREE toy. THANK YOU
The Order arrived earlier than expected, which was great as I needed it urgently. It was quick and easy to order. All-in-all excellent service all round. As regards the product, I wouldn't uuse anything else! Because it's recycled paper, it is lighter than other cat litters and also softer on cat's feet. Added to that it is easily disposed off too. Excellent product.
Was lucky when I found this company Pet Express - the ordering was easy and the order arrived when they said it would - also reasonably priced and the free cat toy was welcomed by all the cats - would def recommend and use this company again, in fact, will be doing so in a day or two
The cats loves their free toy, it is amazingly still in one piece as I write this review lol
My 4 rescue cats just love this food - they are all really fussy (or may be I made them so) and will only eat Sheba Tuna and Sheba Tuna and Prawn - if my animals are happy then so am I
My shepherd loves this I’ll definitely be buying more of this great price and quality
Will use again. Great service
Will use again. Great service
Arrived within 3 days of order. Price incl postage less than local brach 9f nationwide pet store chain
We have struggled for years to find a food our Westie liked - at last we have found it and we have received a great speedy service from The Pet Express. Will definitely be using again.
Perfect service as per normal retiring items spot on and it was my fault thanks to you and Dave for a great service I’ve recommended it to friends and they all agree and cheers for the free fat ball birds love it
I was not forgotten. This item has been out of stock for some months but Pet Express remembered my reminder and contacted me when item was back in stock and I ordered 3. No concerns.
Fast easy delivery thank you
