As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Great being used
Arrived quickly
Great service and quick delivery
Very pleased with quality of product. Our two young Ragdoll fur babies love the products, their coats are shinning and both are very happy and contented on all the great variety of flavours on offer in this range.
Excellent service as always, excellent communication, and if there is ever a slight issue then the problem is always sorted out quickly, always feel valued as a customer, and also that there prices are alot cheaper than other companies which is also another bonus. More than happy to always buy from. Highly recommended to anyone.
Always good service,delivery
Excellent service 👍
Quality item, lovely price and fast delivery. Perfect.
Was glad not to have to drive to nearest pet shop. However I was disappointed to see it arrive wrapped in plastic which seemed unnecessary and not environmentally friendly
Pre set 3 weekly Subscription means that my supplies never run out. Always delivered on time and at a price that's hard to beat - Perfect
I was phoned by a member of the team to let me know about supply difficulties with what I had ordered the chap I spoke to was really polite and helpful
Very good value product
i love it
Easy to order Fast delivery and arrived on time
Site is extremely easy to use price is excellent with free delivery . Canagan food is brilliant would recommend it to anyone
took a bit of time to arrive but we are on the Scilly isles. product well packed and as requested. one product was out of stock but my account was immediately credited and a toy was included inthe package instead!
Had to order on line as our local shop was unable to source them. Very prompt service delivered 2 days earlier than expected
Can order a really big bag and have it delivered to my door. Saves me a lot of time and petrol as I live in the sticks and am not near any shops that sell the particular type of dog food I am after
Trouble free and speedy
Arrived when they said
Came quite quickly
Shopping with The pet express has been an excellent experience for me. Everything I have ordered has reached my door in perfect condition and on time. I use the subscription service which is less hassle for me as I don't need to remember to put an order in. I receive a message to inform me my order has been placed giving me ample time to change it if I need to. I can also alter my subscription and cancel at anytime with ease through my account via the website. I save some money too which is an added incentive.
great service prompt delivery
Quick and efficient service,excellent product just what I wanted. Thankyou
Always use the local delivery service from Pet Express as its convenient and saves me trying to carry heavy bulky pet supplies home on the bus the deliveries are usually on time(unless they are waiting on an out of stock item) always correct, the items are well described on the site I would highly recommend this service,
Super service
Pet Express are always reliable and competitively priced.
