As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
My outdoor cat has fallen in love with this cosy well made house
Purchased 4 different trays of wet dog food to supplement dry kibble. Our dog simply loves it all! So much so, she repeatedly goes back to her dish just to make sure that she hasn’t left the slightest morsel and then rattles her dish on the stand for more, more, more!!! A touch of Oliver Twist here!! Couldn’t believe how expediently the food arrived at our door, from the time of ordering! It was well packed, too. A superb experience! Well Done!
Well packed box, quick delivery, will buy again
Excellent product, superb service.
Nice product in dark evenings attached to dog collar.
My dog loves this food. It really suits her sensitive digestion and her bowels much improved as this food is higher in fiber than other dog food. Live it
This food was given to me when I collected my puppy and have both my girls eating it. Puppy is thriving and eats every bit.
My dogs love this food, have tried salmon & lamb but CHICKEN PREFERRED!
one of my dogs LOVES balls so this was fantastic THANK YOU
My dogs loved it it doesn't splinter-which is great will be long lasting
good sized toy seems to be hard wearing Great squeaker!
This product was obviously delicious! Didn’t last very long it was very appreciated by the pup
It’s a really nice touch to send a mystery gift with orders over £50. Many thanks Pet express
Our dog loves this food - prefers this to others and it is so good for him
WE have a number of hedgehogs in our garden, some are resident and some just passing through. They all appear to prefer Mr Johnsons food to any other we have tried with them and we have very little wastage. Lots of happy hedgehogs.
Bought the den with the full mattress etc for a feral cat that has adopted us. It is robust and heavier than I expected -great as we are in a very exposed location. It is now in the garden awaiting its resident. I would definitely recommend the den as it is very good quality.
Bought this for a stray cat who has befriended us but isn't comfortable being indoors. I bought this with the mattress as well as ordering a small self-heating pet pad. It is indeed very snug and the cat has made much use of it. We did remove the door, which is what made him go in, with it also being placed in a sheltered area. I would definitely recommend this as it's neat looking too. We opted for the dark grey as others were out of stock, which would probably not have been my first choice. However, I actually really like it, so that's worked out well.
Good quality mix of seeds with very little dust, no large seeds sparrows, robins, tits queue up at the feeders for this.
I have used this type of litter for many years, it's clean and odour free and I know it won't harm the planet , my litter trays are cleaned out and washed every day,and I appreciate your prompt service and delivery, thank you ?
Just can’t get these biscuits in any supermarket or most shops online so great that I can get them from Pet express..and in bulk. Our boy will only eat these with the liver in them. Bought 18 boxes. Thanks.
