As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Very pleased as these are the only treats my hamster will eat so it’s such a relief that I could get them!
I ordered, it came on time, was what I had asked for - what more could you ask?
Brought this and a blue one (different make) very bright, lasts well on a charge which is also very quick to do. Easy to cut to length, and did as suggested on another review carefully pushed the wires in the band.
Great lightweight scratching board that can be moved around easily. Stops my cat pulling the carpet to bits and works well and doesn’t get in the way.
Both of my cats love it, they play with it all the time
Thank yo for mystery gift, my cat found it before me :-)
I found that cat litter absorb unpleasant smell ,also is really easy to pick cats pee as it clumps .
Keeps my dog regular and healthy (I had trouble finding food that didn't upset his sensitive gut so it's a great relief).
Good products. Dog loves the food. Prompt delivery
It’s always such a lovely surprise and both my dogs get excited when their food arrives so it’s great that when I open the box there is something for them to have straight away.
My dogs love this and it’s great for their teeth.
Katden came quickly, well packaged and perfect for what we need .its sturdy, attractive and exceptionally robust ; great value
Great toy with squealer ; our cat hunts it for hours
the parcel came when they said it would , it was at a reduced price but they wrapped it up with great care and no breakages, would order from them again.
My cat loves it!
My border collie loves this! She loves to run and play forever! Easy to use and you can throw it a long way, with little strenght - wish I had bought the large option.
I love it and it's good quality. My dog loves it too. !
Theses are my dogs favourite balls. He has some for the garden & some for indoors.
Nice and cosy with a good overhang to prevent water getting in.
Prompt delivery is important to us and the seed is always clean and dust free
We have a cockapoo that has destroyed numerous footballs but this is great. The holes in it mean she can get hold if it and shake without doing any damage either to herself or the ball.
A neighbours cat decided during lockdown she has a new home with me! I was worried about her now the nights are so much colder and she was not going home. She seems to love her little house in my garden and the blanket seems to keep her nice and warm.
