As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
I was unable to get my cats favourite food as it was out of stock everywhere else. Thank goodness for The Pet Express. Easy to order, quick delivery. Thank you!
Great sturdy little bowl! Came on time and no more wet cockapoo ears!
Excellent product delivered on time my dogs love it
Very happy with this product, my cat insists on going out at night so I’m happy she can be dry and warm, and she started using it right away.
Absolutely delighted with product and the service amazing!!! delivery as stated and delivered to the door with a smile.!! Highly recommend!!
We feed this to our dogs for well over 10 years. It keeps our dogs regular. We give them a cup of mixer and half a tin of Butchers tinned dog food.
Our 9 week old puppy has transferred over to this food with no issues
My dog has been on this food from the very week I brought her home, wouldn’t change it
My Weimaraner has a sensitive stomach. This is about the only brand that doesn’t give him lose stools. He loves the taste ( he can be found with his head in the bag if we are not watching!) , the biscuit size is good for large dogs and it seems to keep him healthy and happy. A little pricey compared to others but that’s because it not bulked up with cereal. You pay for quality.
This is my dog's favourite toy. She can chase it, chew it and she likes us to wrestle with it too. I think I'll be buying another when this eventually dies. Though it seems pretty sturdy.
free little toy with the Katden was fine, esp as given free!
Very pleased as these are the only treats my hamster will eat so pleased to be able to get them!
Very pleased as these are the only treats my hamster will eat so it’s such a relief that I could get them!
I ordered, it came on time, was what I had asked for - what more could you ask?
Brought this and a blue one (different make) very bright, lasts well on a charge which is also very quick to do. Easy to cut to length, and did as suggested on another review carefully pushed the wires in the band.
Great lightweight scratching board that can be moved around easily. Stops my cat pulling the carpet to bits and works well and doesn’t get in the way.
Both of my cats love it, they play with it all the time
