As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Delighted with the service.
The lamb kibble is great for dogs who have poultry allergies
Great service
My westie loves it, wafcol with salmon and potato.
Great response to ordering and delivery, I would order from pet express again.
My little Westie loves wafcol salmon and potato, she’s had it for quite along time.
I ordered the wrong food by accident but after phoning, they sent out the correct food and took the wrong bag back
I ordered 4 x 12 kg bags of Felipure = total 48 kg and 2 boxes duly arrived very quickly. When we opened we found 4 x 6kg bags in each box. This met the required total of 48 kg, provided some confusion and amusement trying to explain that this still matched the order. ??
Great, fast delivery and my dog loves the mystery gift!
Good quality always delivered on time with tracking
Hard to secure this item without travelling around for hours, better to order along with my other dog foods and snacks.
Struggling to find this on the shelves in local shops.
Our visiting Hedgehogs have always had Mr Johnsons biscuits, they refuse to eat any other brand of biscuit! Even after hibernation they always choose Mr Johnsons!
This new food from Spikes reminds me of the cat food of years gone by, a smooth chicken pate. I was unsure whether our incredibly fussy Hedgehogs would like this having previously preferred the 'Meaty Feast' trays. They love it, I give them perhaps 1/3rd of a tin each night and mash it up with a fork and it is all gone in the mornings! Even better is the tin is recyclable unlike the old black trays so a double win!
Ordered a couple of times now from The Pet Express and haven't been disappointed, the products are despatched fairly promptly and always arrive quickly, as far as Hedgehog food goes, these are the quickest and most reliable suppliers so far!
Difficult to source but well priced and quick delivery
Both my cats love it.
The Kat den came promptly. Both my cats love it. I like that is one moulded piece of plastic. I don't have to worry about it getting destroyed in the weather over time.
Very simple to order and website well thought out.
Seed was ordered and confirmed immediately. Delivery was prompt and packaging well secured.
My rabbit absolutely loves this treat!
My rabbit absolutely loves this treat!
Really good delivery and product was exactly what I wanted
