As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Very happy with the service. I will definitely use them again
Would definately recommend this product, our dogs love it ! Great to have 2 varieties in a pack.
quick delivery
The product from their supplier was found to be out of date. Replacement order was also found to be out of date and a full refund was given straight away.
Very fast delivery good service
Just great for my Labs - excellent and speedy delivery time - bargain price too.
The Katden is solid but light and well-made. I bought a grey one but there are loads of other colours available which is great and I did struggle to decide which to have. I bought the basic one without a door etc and Barney was trying to get in it as I was unpacking it in the house. He was a bit unsure of it at first but I bribed him with some treats to get him used to it. I bought the basic model without a door etc but because of the overhang the rain can't get in it. I have put two foam gardening kneeling pads in in, with an old cushion cover on top, which seems to be fine. Although Barney doesn't go in it all of the time, he does use it when there is a sudden downpour and he is snug and dry. Great product and I would definitely recommend this to others.
Arrived quickly. We had one small problem which was dealt with straightaway.
Excellent item and after service
Delivery was quick
I love this website it's so easy to order arrives very quickly and best of all I don't have to lug big sacks of dog food around
Cheaper than official online shop.
Easy to use order format - product arrived promptly and met my expectations on quality thank you
Excellent service
Very happy with my purchased. My dogs love it and I must say its quality product. Thank you petexpress for smooth transaction.
Excellent service
Great company to deal with. Express service was what I was looking for and it was what I received. Can't believe I haven't found this firm before now. And Acana Senior dog food is great too
Always kept me well informed about stage of order and when it's sent and love the free toy every time ????
The gentleman who delivered this item was very kind and prompt and as I previously said my dog loves the product
This was the quickest delivery I have had of dog food
Fast and free
Great service
We got 5 bags of cat biscuits for the same price we paid for 1 at pets corner at our local garden centre. No brainer.
Great service i will be ordering again soon thank you
I can't buy gellerts locally and have been ordering from you for a while. Never had any problems with either the food or your services
Fantastic size , price was good too my hamster loves
Happy with the service, will use again.
