As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Updated at all stages of delivery, was notified of an hour time gap it would be delivered in.
Very good service very efficient
Items arrived on time and were well packaged
Knew product already but found it slightly cheaper here and the service was excellent
bought the katden for a wee stray that we feed regulary and it looks smashing! just back from holiday so havent introduced wee cat to it as yet but sure it will do the trick! cheers x
Seamless transaction from ordering to delivery
This is an ideal purchase for a rainy day cat who like to keep dry. At least you know where they are, safe and sound rather than sheltering under someone's car, and possible danger!
speedy delivery great item well packed first class service will shop again thank you
Great service.
Good delivery and quick.
Took me years to find something for my boy spending 90 on bags of prescription food still made him I'll. So glad I found this
You are brill and dogs love there food they say thankyou too Great service will be ordering again
prompt delivery, unfortunately i missed the first attempt at delivery but arranged to have it delivered to a neighbor the next day very happy
Easy to use website with a great range of products available - delivery was prompt and the free gift was a lovely touch which my little Maltese loves!
Excellent quality my puppy loves her new bed everything you need to start off with your new puppy the pads are great and the collar and lead the bowls are justthe right size too the spray has a lovely clean smell to it . really goid value for money
I got this for 2 cats that are scared to go back in their garden, because their owner now has a dog, and they are left to their own devices! Super quick delivery, one of Cats when in it straight away, and sleeps in it every night, or when it's raining. I put a small cushion in it, and a blanket on top. It's great for outdoor use and perfect shelter for outdoor cats
Next day
So fast!
Again fantastic service will continue to get my dogs treats from here who are also delighted
Easy and quick delivery, cheaper then official online shop which I used for 2 years
will use again!!
Fast efficient service
First time ordering with Pet Express and it was quick, easy and completely hassle free. The order arrives very quickly and well protected. Will definitely use again.
My order arrived very quickly, well packed & in good condition.
Canagan much cheaper than going to collect locally.
As expected this was again a painless, well executed order for multiple sacks of Arden Grange. Safely & promptly delivered. The dog is really enjoying her free treat.
Normally purchase direct from Symply, but your price included delivery and a TOY!! What's not to like. Plus we liked that the bag was wrapped in plastic, extra secure in cupboard. Arrived the next day.....brilliant.
