As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Reliable and good service ????
Great highly recommend, service excellent
I didn't have to wait long for the delivery.Good service.Product exactly as described.
A great piece of design that protects your cat, whilst delivering comfort and warmth. Ideal.
Prompt and hassle free
Fast service. My o ly problem was that the size of the mat was bigger than I had realised.
Great speedy service
Easy to use site and great product
It's like their on little Anderson shelter, snug and dry
Excellent price for the treats and the dogs liked their present too.
I tried one other company that supplied Pero foods and found them wanting. These guys website was easy to use and the delivery out of this world. Within two days the dogs were eating the food. Free gift was greeted by female GSD and very nearly destroyed but she loves it
Good service.. products arrived when they said they would.
Excellent service - immediately informed about order. Promptly despatched and we'll packaged; avoiding breakages. Excellent value - the items I chose were much cheaper than elsewhere. So overall, highly recommend this company.
Always advised when delivery is coming.
Thanks - very prompt as always
5 :tar service
Very smooth transaction and excellent communication from courier re delivery
I've been feeding Canagan to my 10 year old Labrador for 4 months now with excellent results but my previous Suppliers took up to a week to deliver. Your speedy delivery works much better for me and hopefully will continue to do so. Very happy.
Very fast service.
Love it
My only comment was the payment security so high, that the online purchasing wouldn't allow a different invoice / delivery address.
The kennel took longer to arrive than stated, but it did have to come from Devon, but other than that, all was fine with the ordering and delivery.
No complaints at all.
Fast delivery
The delivery was the next day
it was easy to order quick to arrive and was exactly what we ordered
Easy to order, very prompt service. Changed my delivery to be left with a neighbour on day of delivery. Thank you