As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
My cats adore these dens and use them every day.
Really pleased with the service received.the coat arrived within a few days, really quick.packaged well with respect. Will order again .
Lovely lightweight cotton coat, fitted really well on my fox terrier. Very smart.it arrived fast very pleased with it.
Just adds to many other toys but very sturdy foe a pup
Great for baby birds, my two hand reared budgies are doing well.
Even though the cat is not very playful where toys are concerned, it did elicit a positive response when a neighbours cat wanted to play with it - I'm sure it was a case of ''that's mine''
This was purchased as for a relative who looks after a stray cat which unfortunately they cannot have in the house. The cat has been sleeping on blankets in an old shed over winter & the kennel has been put in there. After initial suspicion, the cat soon entered the kennel & has settled to using it really quickly. its great that she now has somewhere dry & warm to sleep. Delivery was extremely quick. Very pleased with it & would thoroughly recommend
Lovely double coat use for our fur baby. Not had to use it yet but great quality. Will be useful for cold dry days; wet days and mixture of the two. Perfect for our British weather. Received all intact and well packaged. Thanks
Excellent service and product. . Cat litter has no smell or dust ideal for cat owners who suffer with Hay Fever.
Measurements and product as described. Packaged veryy well and protected. We did have one small circular dent in the side,but that may have happened in transit and barely noticeable once assembled. Found the product easily, was very competitive price and as described. Only the delivery in this day and age should be next day, at least offered as premium surcharge if bot partnered with a next day carrier. DHL delivered on 3rd working day, Wednesday when ordered before weekend. I would definitely order again from here for anything more needed for my animals, provided not urgent.
My dog has been on the Benevo diet fot the past 7 months, with a few extra treats from our veggy table and is thriving. He just loves them, either dry or with a bit of water added. Delivery was on time, as expected. Thank you!
He wolfs them down, whether dry or with a drop of water.
My cat has one of these sticks every night. AND when he comesin when called!
Great product and a great price
Was expecting the sawdust to be abit thicker it was very fine and dusty so mixed with my wood shavings I purchased from here and ive a very happy guinea pig
My kitten is very discerning, and he only likes food with high meat content. Really pleased to be able to get specialised brands from this store
Both our dogs absolutely love these. Whilst not the cheapest snack, I believe they're quite healthy and do last for ages.
Parrots like this a lot I have had many brands and there has been a lot of waste not eaten, and some stuff I know not good for them: This mix is good value for money and they eat the lot:
I was really delighted with the knuckle bones, great sizes with plenty of roasted meat. My dog was kept entertained for ages. Well worth the money will be ordering again.
My dog has three or treats a day. They are clean and have never upset my dogs stomach.
For a dog that asks for pieces of my chocolate constantly I bought him his own.....he loves them.
My dogs love these....worth every penny!!
