As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
sorted out issue with lead not available
I’ve had a variety of free gifts over the years including rope balls, key rings and rubber balls.
I buy these as treats before bedtime for my dogs. A bit pricey but the dogs love them.
Great fast delivery which fitted straight through my letterbox. Live food was nice and healthy. Would definitely order again.
great service and speedy delivery.
My cat Sacha and I continue to be very happy with this particular litter. It is kind to my cat and it is made from recycled paper - that has to be the right one to have these days.
Completely satisfied with your service from website to my order appearing as stated, on my doorstep. I shall use you again
Our puppy ? looks so cute in the neckerchief, it’s a lovely gold colour
Very happy with the rope lead - especially as it is made in Britain!
Easy to order online and very happy with the rope lead - especially as it was made in Britain!
Both dogs really enjoy there wholemeal mixer and dosent upset delicate tummies
Speedy service well packaged great use by date
Thanks very much for the order and your help. Great service!
I was really pleased with the gift. My cat plays with it all the time which makes me appreciate it even more. Thanks!
You can see and smell the quality. My cat absolutely loves it. She is very sensitive but this food is such a bless. No more stomach issues. Her coat also improved so much. Definitely recommend and worth it
This used to be a great low cholesterol treat. Last batch very different. Changed the recipe. Shame.
Both dogs absolutely love Canaan Free Range Chicken
