As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Very quick turn round of order, very reasonable prices.
Have no problems with ordering.the problem was the delivery people.should have had this order 2/3 days earlier but driver delivered to somewhere over half a mile from my address.but the customer service was quite efficient.
Good service quick delivery.
My dog always loves this food! And the price is good, especially when you buy in bulk. We didn't receive the toy in the last order though unfortunately! Which is a shame, it's a really lovely perk
Excellent service and great value would definitely recommend
What I asked for came reasonably packed and reasonably quickly
Good offer on cat food and quick delivery
Use on a regular basis now tomorder my pero dog food - easy to order, quick and reliable deliveries and a reasonable price as well - been very pleased so far with my 3 orders and looking forward to many more
Fast, efficient and friendly. Always buy my dog food from Pet Express.
Good price and great service, got a 1 hr. delivery slot so I didn’t have to wait in all day. Also a free toy for pooch! Thanks!
Excellent quality retractable lead. Good grip on the handle. Easy to use.
Delivery on time
Good service
Been purchasing dog coats from Pet Express for 5 years + and the service and products have always been brilliant. Would definitely recommend using them A********
Cat house arrived on time as promised
Site is easy to use and was able to track delivery which went to plan.
Excellent service. Quick delivery. Would recommend this company.
Speedy delivery
Good value and efficient
A great customer service, quick easy and no hastle.
great service
First purchase from The Pet Express and would use again as ordering easy, communication good and order arrived promptly. Would have appreciated communication from the courier. Annoying as mobile number had been provided
Started using pet express 6 months ago, my dogs food is cheaper here than buying straight from the producer! Ordered the food last week at 8.30am and it arrived by lunchtime and the free toy is a bonus
Excellent online ordering with quick delivery
Excellent service, easy website, product exactly as described. Would use again
Good telephone customer service. Speedy delivery. Would definitely use again.
Very quick and efficient delivery
