As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
My first purchase and definitely won't be my last
My delivery arrived within the time-frame promised. Efficient and prompt service.
Have put this product into dog kennel. Stray cat refused to get in but with help of some catnip he is happy with it .
product is of good quality and I would recommend this product
Brilliant service and very good packaging would highly recommend
Quick postage
With a timely reminder and offer of an excellent deal we have found doing business with Pet Express an easy experience.
Love the winter house, very sturdy, just wish it had been abit bigger my cats scared of it but fingers crossed they will enjoy the heat pad inside it eventually
Very good fast service.
Good range of products. Competitive prices. Good delivery
Delivery was said to be 1-2 working days. It took longer but that didn't matter. Would have appreciated emails letting me know when it would be arriving instead of me emailing for update
Speedy Delivery on or ahead of time I was expecting and products just as described. Would definitely use again. Thank you.
Easy website to use. I found what I was looking for and at a good price.
Thank you!
Quick delivery, what more do you want!!
Always fast delivery
I enjoyed the quick response to my order- Thank you
Great product and great quick delivery! I Recommend this site and this dog food -my 6 month old German short haired pointer looks great on this food and loves it!
Have purchased these befor,for neibours who don't have Internet. Their dog gets through a lot so obviously enjoys them
Very prompt delivery and local .I will order from you again.
Goods arrived on time, was well wrapped and good value
Top class delivery they arrive so quickly.My dog is so pleased.
Great price, great fit, good quality - looks fantastic. Exceptionally pleased.
Ordered one day, arrived the next, great service .
Fast Delivery - two days and sent time slot of an hour. Arrived about 20 minutes later than time slot but it was dark and difficult to park and see number on house.
Promptly despatched and delivered. Well packaged as no damage to contents
I love the cosy walls which make good chin rests and protect my dogs from drafts!
