As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Excellent service
Great product, competitively priced with a free toy!
simple to order, speedy delivery
Another very prompt FREE delivery from Pet Express
Very easy ordering and bang on the mark for next day delivery.
Really pleased to have found the spare part for my cat carrier. It was delivered fast too.
I can no longer buy the whiskas tuna and chicken pouches seperately on the high street. It's all my cat can eat without upsetting her tummy. So glad I can get it in bulk here. Happy cat equals happy life!
It's a lovely winter coat and many other dog walkers have commented on it and asked where they can purchase it. Only problem I have is it could do with more velcro on front and belly strap. And when the wind blows from behind the back of coat flaps up on back exposing his back end; could do with back elastic straps to keep it on, and to stop it falling to one side.
The website was easy to use arrived quickly & we were kept updated on the delivery details
Excellent service and good Product.
Very good service.
Efficient delivery service
Easy to find and place order. Delivery as stated. Noproblems
Delivered very promptly. Very efficient.
Very quick delivery, but got my order wrong. They responded quickly and corrected the next day. Will use again, if price is good.
Good web site easy to navigate - dog loves all the products
Brilliant. Had no difficulty at all, item arrived when was told it would. I would recommend this company.
Very easy to remove clumps of litter and it seems to last longer than other brands. Masks any smells very well, my cat seems very happy!
Delivery on time. Vast choices for tastes & good price compared to other online websites. Highly recommended!
Ordered befor noon...delivered same afternoon. Excellent service! Thank you.
Delivery is quick and efficient.
Great for my staffie as he's getting old and slow so feeling the cold now.
Great coat, keeps my dog warm and dry.
And we love pet express
Good service and excellent products.
Very quick and easy service
Jessie loves her harness and can't wait to wear it.
