As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Excellent product; swiftly delivered
Firstly I posted questions about the dimensions which were promptly answered,so communication is excellent. Secondly it's the fastest delivery of a parrot cage I ever had ( & I have had a number of cages to date) . I chose this model because although it lacks such as swing feeders & is a lighter weight framework,but yet the wire thickness is good & standard for a medium parrot like an African grey . I like the taller legs & room in the cage rather than some I've had that are too long to the ground only to serve as parrot poo catchers ,I really don't understand the purpose of having the wire sections reach the floor as birds generally enjoy occupying a higher position & rarely go down the lower parts of the cages . Swing feeders situated a little higher up on the cage would be an advantage & possibly the door opening to the side so bird can sit on top of door ,maybe but this isn't a big deal as you can furnish the cage with outer perches & add other feeders as I have because my bird likes to bath in his stainless feeders . Overall this is a light bright cage that's easy to move & sturdy enough to house medium sized parrots, offering plenty of room for them & very easy to put together. Thankyou pet express,I will definitely shop again.
Delighted both with item and service, thank you! My little Yorkshire terrier feels just the same 😊.
Very quickly despatched well packed not too much wrapping birds love it thanks
My little babe loves it so does my little chihuahua
Well made product being thoroughly tested in the rain
Very easy transaction, great communication & wonderful item.
Happy with the order thankyou
Happy with the order thankyou
Happy with the order thankyou
Tuna with Prawns, wet , grain- free cat food, enjoyed by my cat.
Tuna with Mussels, grain-free wet cat food. Good quality, enjoyed by my cat.
Ocean tuna with Salmon, grain- free, good quality wet cat food.
Grain-free, tuna with crab, good quality cat food, enjoyed by my cat.
Grain-free tuna wet cat food, good quality and enjoyed by my cat.
Good quality grain free ,chicken with seabass wet cat food, enjoyed by my cat.
Chicken with sardine grain-free wet cat food. Good quality and enjoyed by my cat.
Carnilove Duck with Raspberries - A good quality cat treat which my cat enjoys.
This is the first time I’ve given my cat Canagan Scottish Salmon grain- free dry food - he absolutely loves it , and I’ll soon need to restock.
Our senior sprocker Holly had dry skin and ageing coat. This food has made a huge difference , her fur is glossy and no longer dry. She’s a lot happier now too 😁
Had a hard pet bed and ordered a replacement soft bedding for it. Great service and lovely soft bedding
I'm keeping a wild juvenile field mouse through the winter and needed a larger tank. This is ideal.😊
The self heating mat was bought initially to go into the house for the 'stray' cat but one of my own cats has adopted it, so for the time being it is his.
