As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Really pleased that although the Pet Caddy appears to have been discontinued I was able to get replacement hinges and catches to repair my old one. Arrived quickly and easy to fix on.
Good product at excellent price. Quick delivery with regular updates. Would recommend.
Always happy with my purchases very reliable service many thanks
You are brilliant. We have 1 dog, i cat, 3 rats and a lot of wild birds which i feed every day. Will order from you again. Thank you.
Difficult to find these cat treats in my local shops so I stocked up via The pet express. Delivered to my work address, two satisfied kitty cats ????????
Very easy to order and it arrived quickly
Quick clear service, good quality product competitively priced
Very quick delivery and clear communication. Would be helpful if the courier sent text/email of estimated delivery time
This is a fantastic product fits our dog a treat easy to get on and off
Straightforward purchase, good prices and super quick delivery. Thank you.
Very pleased with the very quick delivery provided.
My first & second orders were over the festive season bank holidays. The delivery were expected on time. Goods were securely wrapped. ????
Good to see non meat dog food.
Could not fault your service fast delivery.
Excellent product.. really happy
Good fast service.
Really fun
very pleased with my purchase
Very prompt service, even over the Christmas period
A very good service also good value for dog food
This kennel is an ideal shelter for the stray cats out there. I bought the liner too, whilst it is ever so comfortable and warm it makes the inside of the kennel very small as it is very thickly padded for insulation, which in my opinion wouldn't be very comfortable for a large cat, so I just use the mattress in there instead, which in itself is very padded and comfortable. I totally recommend this kennel, a big thumbs up.
I have been using Pet Express for a number of purchases of dog food It is always priced very competitively and arrives very promptly Well done and much appreciated
Ordered products great delivery service
Excellent, prompt service. Thank you!
Ordered n delivered very quick will be using again
Easy to use ordering system. Products dispatched quickly and arrived on time. Sturdy packaging.
Arrived quickly, exactly what the dog needed and as described
