As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
My cat Woody loves his new kennel. He was unsure at first because it was different to his old one but with his warm fleece inside he's fine.
Very sturdy cat house, as described, & came quickly. Our little stray loves it with the self heat pad and a fluffy cushion inside. She didn’t like the cat flap we fitted so had to remove that. Very pleased with the purchase would highly recommend.
Jess stole some Nature’s Way from a friend’s cockapoo and has insisted on the best of the best ever since. She eats the senior “‘working dog” kibble immediately after her bowl is filled and this is a fussy eater!
Danish Design dog coats are the best. It's a brand we've always chosen for our dogs. I particularly like the reflective parts of the coat for walking in the dark autumn evenings and also that the fleece part is easily removable
The colour is more teal than blue but it doesn't matter as the coat is absolutely perfect. We have always chosen Danish Design coats for our dogs and love that the fleece part is easily removable for rainy days.
I would highly recommend. Proper dog food, grain free. No rubbish. Great service good all round arrived on time, good website
My dog has a sensitive stomach, no fillers or rubbish. Been on this a few years. Its got itch ease as well. Ordered online usually delivered withing 1-2 days, simple. I would recommend it
Can’t get these anywhere. Thank goodness for pet express
Lovely beds and Battersea animal home benefit, which is great. Cats haven't ventured into them as yet - they are fickle and it takes a while for them to get used to things.
Love the cat gift - it has already been played with
Baskets are lovely and very pleased Battersea animal home will benefit from purchasing these. Unfortunately our fickle cats haven't slept in them yet! Well made and very snug, so hopefully they will get used to them.
Very impressed with this. Simple but very effective. Added a bit of insulation. Bruce will hopefully be dry and warm over winter.
Excellent customer service had issue quickly resolved recommend
Had an issue quickly resolved recommend the pet express
Prompt service, well packed. Product was as described and dogs enjoy it.
Lovely jackets.. I bought 2, black and grey .. keeps my dogs dry and warm plus can use it as a rain coat for when it’s not too cold .. overall I would highly recommend
Express delivery
Product was out of stock but they kept me updated all the way because of the service I have ordered more site was way to use and customer service was 1st class
