As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Fish oil arrived well packaged exactly as ordered very pleased owner and dogs
great product dogs love it and a great price from Pet Express
Amazing customer services. Been using the company for years now and never been let down by them. Fast delivery and good quality products on their website.
Always excellent service polite and courteous when delivering. Pup loves dog food and is great quality.
My puppy loves this bed. Delivered promptly and in perfect condition.
Handy to have click and collect locally
A natural healthy treats the dogs wolf down, easy to handle, virtually odour free. What’s not to love?
Great little free gift but is puppy or terrier sized toy so no good for our dogs, but the Parsons Terrier along a few doors says thank you ?
Easy to use website. Package sent promptly, I was kept informed of its status throughout
Replaced an old inner that had flattened in a much loved and extremely portable bed for 12 yr old greyhound. Time will tell but appears better than original! Excellent order process from start to finish.
thanks for the order our dog loves yora products
Easy to order and arrived quickly
Fast delivery my 2 dogs enjoy this food very much
My cat Woody loves his new kennel. He was unsure at first because it was different to his old one but with his warm fleece inside he's fine.
Very sturdy cat house, as described, & came quickly. Our little stray loves it with the self heat pad and a fluffy cushion inside. She didn’t like the cat flap we fitted so had to remove that. Very pleased with the purchase would highly recommend.
Jess stole some Nature’s Way from a friend’s cockapoo and has insisted on the best of the best ever since. She eats the senior “‘working dog” kibble immediately after her bowl is filled and this is a fussy eater!
