As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Excellent arrived exactly as expected.
Quick delivery thanks
Arrived very quickly and the cat took to it immediately. Is an excellent design, well made and great value. No need to worry about the cat being outside when it rains now.
My dog goes crazy for these sticks, even my daughters Sphinx cat loves them, I’m wondering what’s in them that they so addictive lol.
First time I used your company and pleased to say will keep with you as the servicebhis first class
The goods arrived when I was told they would, neatly packed and I’m very pleased with all the contents - so is my puppy!
Very easy to order online & items delivered quickly
Excellent quick delivery
Excellent product and excellent service
Spot on!
Very popular with all the wild birds & always quick delivery
Very good service quick delivery time would recommend to others
Item was perfect and great value for money. shipping was superfast and item was well packed
We bought this feeder toy for our kitten as a way of getting some brain stimulation while we're out. It the best of a very good selection we bought. The kitten and older cat love moving the different levels round to reveal the treats. It's hard enough to be a challenge and easy enough to be rewarded. Very well made easy to clean and looks good.
The dog food product is top quality and my orders are always processed and delivered promptly. Our delivery man is very polite and has doubled back to us at the end of his delivery rounds when we have been out on his first visit. This service is second to none!
Hassle free company to deal with in every way throughout the whole process. Packaging was of superb quality.
Item arrived 2 days before expected ETA, was also very well packed to ensure it wasn't broken in transit. Will definitely use pet express again.
Loved that you reminded me to reorder - really good value compared to other retailers and great service too
Awesome delivery time, both our dogs love this food. One of our Staffordshire bull terriers has skin conditions and this is the only food to stop her flaring up. A*
1 dsy turn round on order.
Easy order quick delivery.
Brilliant great product and price . No rubbish ingredients
Easy to use website and fast delivery. Would definitely order from The Pet Express again:)
prompt delivery
Good service. Product well packaged so no damage when delivered.
Fast, efficient delivery and you are kept up to date on when products have been dispatched. My Gerbils love these buttons so being able to bulk buy is a good option.
Snuggle puppy has been a godsend in settling our new puppy and where ever he goes, it goes!
