As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Excellent service and very reliable
Fantastic service. 24 hours from order to delivery. Amazing!
Perfect for my cat that likes to go out at night & peace of mind for me, I know she has somewhere to go to keep out of the cold if she gets chilly.
Easy to order and quick delivery
Great stuff highly recommend it
Online ordering was easy and a prompt delivery
Decide - click - pay - receive Hassle free and great updates on you delivery following your purchase.
Excellent service every time, can’t fault The Pet Express in any way.
Item arrived quickly and well packed, good quality items
Ordered well packed and easy to order from. Would recommend and will use again, if I need anything else ????
No problems encountered with the method of delivery.
Very fast delivery and we were kept updated as to when exactly it was arriving so no waiting in all day. We also have one very happy cat who is very pleased with her new katden.
I bought this before picking up our new 8 week old puppy. He has been home with us for 5 days now. We give him snuggle pup in his crate only at bedtime. So far he hasn’t cried once in the night. We set an alarm for 3 am for a toilet time for him and he goes straight to snuggle pup and bank to sleep until 7. There have been no toilet accidents at night either. Couldn’t be more pleased.
Thanks for your help
Thank you.
Absolutely fine. Dogs love it !
Excellent very prompt service The dog food always arrives very soon after ordering
This cat shelter is fully waterproof and comes complete the cat took to it right away it’s warm and dry well worth the money
Fast reliable service
My Chihuahua loved this food and will buy again. Fast delivery, well packed????
I am so pleased I found this service. Fast and effiencent service
Would use the website again
Very good service, arrived faster than expected
Great service direct to the door - reliable and competitive- works for me
Quick delivery and my kittens love it
Likely to be a source of future pet product purchases
Good customer service. Happily recommend!
