As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Bella the greyhound absolutely chomped this to shreds over the course of an evening. It smells amazing - like a Spanish deli - and has a salty smokey tang. I regret giving it to her in the evening because she was mega thirsty afterwards and drank at least a pint of water before bed - at 1.5 yrs old she’s reliably house trained but drinking so much at lights out is never a good idea is it! Oops - my fault. I have reordered and will make sure she is given this delicious treat in the morning next time!! Best bone ever - venison and ostrich legs come a close second.
Exact to order, brilliant dispatch and arrival.
Lovely surprise for my kittens and they love it
Exactly what I ordered with good dispatch and receiving goods.
Fresh, lovely orange smelling seed - my Budgies ab love it
The first toy you sent us, a red oval squeaky ball with
Such prompt service as we had left it tight for our puppy to have enough food to last! Sadly he chewed the free toy and broke off pieces of the blue outer layer…but nice idea!
There is a stray cat that comes and since I bought the cat house with the heated bedding he stays in there where he’s away from harm and warm n dry. I feed him till night time and leave a little out at night . He loves his new house and I feel better knowing he’s safe and well looked after
Always speedy delivery for orders from Pet Express. Cheapest on the market for Bio-Catolet cat litter, with a free cat toy included.
I use this for my rabbit she loves it
My dogs love this and ingredients are very comparable to much more expensive brands
Good product, but sent in packaging that was too small and it came badly bent. Very poor! Don’t forget to put this r3view on your website.
So cute to get home to open and give my cat a present! He absolutely loves it and was playing with it for agggges and still Does! Quick delivery! Thanks
Some of our cats like a place outside to chill out. Very pleased with quality of Mr Snugs and Benedict and Betty take it in turns to sleep in it. Benedict is a large cat but snuggles in to it no problem.
this set up is of great quality, I was actually shocked for the price, everything is of really high quality and my python loves it in there.
A nice sturdy dog bed . Thick mattress and washable cover . Looks great and dog loves it too
No catnip which is unusual and most welcome. The Pet Express took note of my request not to send the gift if it contained catnip and they made a point of checking for me. Catnip turns our lovely cat into a monster…
My cat is petite with a small neck so I always buy these kitten collars for her. I love the bright colours they come in and alternate them on her. They are comfortable for her, and have the safety fasteners.
After a few days of deep suspicion from my elderly cat, she is now fascinated by it and drinking more. So a successful buy. Whirrs a bit when working but not intrusive
Regular user of the product, hedgehogs love it seems to have replaced the small plastic dish meaty food. This is easier to keep fresh in hot weather with plastic lid when opened. Had very good customer service too from Pet Express.
