As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Always pleased with this company’s service.
What else can I say amazing value for money and great quality dog coats.
The order came quickly, the dog toy was a bonus. Thank you and Merry Christmas
Fast delivery definitely will use again and free gift was a very nice gesture?
It was easy to find and order and delivery was very fast no problems or issues
We have had our dogs on Barking heads wet and dry from puppy to senior ranges and it's by far the best we have ever had for our dogs. They absolutely love it
Great free gift not the normal cheap plastic tack.
Great service, great product.
Just about to put in a second order with Pet Express after I came to them when a certain high street chain let me down with my dog food order (which is mysteriously still "in transit" a month later). So glad this happened though because I can now get my dog's favourite food much cheaper and with excellent customer service.
Quick delivery!
Would highly recommend this company.
Dog was delighted with the toy. Hasn't been destroyed yet ?
Was so impressed by the speed and accuracy of the order and delivery despite the distance involved. Thank you ?
Excellent product and keeps my dog's movement smooth and pain free
Too small for my dog but nice toy and good quality
Excellent for my cat abd her bowl is always licked spotlessly clean!
Extremely good and quick delivery.
Very quick delivery of Canagan dog food with a very thoughtful gift of a tug toy included.
Excellent Service
Top drawer. Fast and efficient delivery once again. Great value for money. Thank you.
Purchased for my neighbour’s cat who has become kind of our own unofficial pet and who loves our garden. It’s a fantastic size and fits under one of our tables that he’s fond of. It’s also really sturdy and well made and provides brilliant cover and shelter. He’s delighted and so are we!
Ordered late afternoon, it was processed and dispatched soon after and arrived in no time at all. Couldn’t ask for anything more!
