As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.

4.8/5
Rated by 15840 customers
Trouble free and durable
03rd January 2023

Very speedy delivery and item all ready for use. Just teaching my cats how to use the cat flap as they are not used to one before I put it in position outside. Great service and product. Faultless

Jamdickson59
1st class
03rd January 2023

1st class

Petergibson815
Cats happy
03rd January 2023

Cats happy

Petergibson815
Ordered Monday arrived early Tuesday Happy cat and customer
03rd January 2023

Ordered Monday arrived Tuesday Happy cat and customer

Petergibson815
Great product
02nd January 2023

Have had my westie on this brand for 10 years

Nicolabey
All good
01st January 2023

Excellent service

Tui.thain
Put fect
01st January 2023

My cats loved it

Laurieclarke13
Product perfect
01st January 2023

Lovely product, exactly what I need

Laurieclarke13
WONDERFUL SERVICE THANKS SO MUCH!
01st January 2023

I WAS LET DOWN BY MY REGULAR ON LINE SUPPLIER OF ROYAL CANIN AND NEEDED 3 BAGS QUICKLY TO TAKE ON HOLIDAY. ORDERED IT WITH PET EXPRESS AND IT CAME BEFORE DATE QUOTED. WOULDN'T GO ANYWHERE ELSE. NOW.

Heathergroombridge
Great service
31st December 2022

Delivered as promised

Carol.kaye
Spot On
31st December 2022

Did not have what I originally ordered, then substituted an upgrade and made sure I received this in time for Xmas... which I did very happy!!

cat woman
Good products good prices
31st December 2022

I can get all I need for my dear degus in one place the delivery is quite quick despite postal strikes and so far I've been very happy so yes I will recommend this company

Leolindsell
Great service and good prices
31st December 2022

I've been very happy so far with my purchases they've arrived qui kly despite postal strikes I'm finding I can get what I need for my degus in one place and a good variety too....recommended

Leolindsell
EXCELLENT SERVICE
30th December 2022

As always Excellent Service!

Michele.ineson
Ginger's Cat food
30th December 2022

As always Excellent Cat Foods. Excellent Service - very fast delivery. Will absolutely order from Pet Express again. Thank you. M Ineson

Michele.ineson
Dr John Titanium dog food
30th December 2022

Very quick delivery,would definitely use again.

Shaun-jackson
Satisfied cat and owner
30th December 2022

Excellent customer care and service. Will definitely use again.

He13nmiller57
Excellent product and service
30th December 2022

Unable to find my cat's usual litter at our regular petstore, I went online and found Pet Express stocked the only litter my fussy cat will use. The website was easy to use and the service was excellent. I had expected delays in delivery due to Christmas strike action,but the order arrived on time with regular updates. I would certainly use Pet Express again.

He13nmiller57
Nice idea
30th December 2022

How lovely to find a gift for my cat enclosed with my order . Thank you.

He13nmiller57
Dogs love it
30th December 2022

Dogs love it

Vicki.gilpin
Tasty snacks.
30th December 2022

Hours of delight for Pepy

Ac
Perfect mixer
30th December 2022

Pepy loves it !

Ac
Small Bite Mixer
30th December 2022

It is impossible to get just straight mixers in Switzerland to add to home made meals. We are so glad that we can get these from you.

Ac
No problem, excellent service
30th December 2022

No problem excellent service, we will be back next time we require Canagan

John.colver15
Good
30th December 2022

Arrived when promised

Kevanblow
In stock!
30th December 2022

Glad to get my 2 bags I was running out!

Kevanblow
Service
29th December 2022

Excellent service very professional

S.pier
Reviews