As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Easy to order and arrived fairly quickly
Easy ordering and quick delivery service by lovely courier - perfect so reliable!
Great service no problems well packed
Efficient service.
Very good and quick service
My order arrived in good time and was well packaged, no issues.
Competitive price compared to popular online and in-store big retailers where you often find dog coats covered in dog hairs where they have been tried on many times for fit then put back in bag! This coat was new and I would definitely recommend and buy from The Pet Express again.
The large bag of Canagan arrived very well packed, and shipment was quite speedy. I will turn to Pet Express again when the supply runs low.
Whenever I've placed an order there's as never been a problem with what I need to order, always been in stock, unlike some other suppliers who can never complete your full order item out stock, and a fast first class service so far.
ordered easily and delivered on time .Cat's happy. no problems
Order to delivery was as expected.
Excellent service and quick delivery
My dog loves these Venison Strips.
Good products. Fast delivery. Cheaper than shops near me, especially when buying in bulk
Shipping was fast. Great prices. My dogs love the treats.
Very prompt delivery and good value
Great service, love the reminders and easy to use. Love the added gift we received each time.
First class delivery
Excellent service and delivery, thank you.
Fast delivery. Well packed. Never have i received something damaged. And we love the gifts !!????????????
Dog food which is supplied in a paper bags arrived well wrapped in plastic in good time. Have since ordered 3 more 12kg bags and same great service each time. Highly recommended
Great delivery timescales
Easy to use comfortable to hold.
Although I ordered just before Christmas, I was kept up to date with the order and it was delivered when it said it was going to be. Well done!
Fast and easy to order, arrived on time and the product was perfect just as described
Easy to use app, cheap p&p and quick delivery.
Arrived well packed and on time
