As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Great service. My well packaged order arrived within 24 hours. I am so glad I got this. The cat who used to live next door but seems to have adopted me, loves it. I can now sleep at night as I no longer have to worry about her being cold or wet when outside now that she will no longer go home.
My cat has decided to be outside during the day and I wanted her to have somewhere safe and warm .. she loves it! Together with the self heating pad... thanks so much am thrilled ?
The ordering process was as fast as the shipping and receipt of the item! The liner is great and is keeping my cat nice and snug as the weather is turning wintery. He is loving his little house
Really handy for cleaning around my dog’s face
Good value for money, would purchase again
They smell awful but worth it as keep my dog amused for ages!
Perfect treat for my dog when I need to keep her occupied for a while. She loves them!
Very easy to order on the website, fast and efficient delivery
Fishing rod toy cat loves it but has already torn feathers off!
Excellent product controls smells and clumps well.
My dog loves all Canagan wet food. When I open the can, the food smells fresh and appetising.
Love the free toy that comes with the order, nice surprise for my dog
Really good dog food worth every penny, my dog thrives on it, been on it for years, her coat is beautiful, I would definitely recommend this dog food, great company that makes it.
Thank you for delivering this cat home for a stray cat so quickly ! He went into it straight away . He has been around for many years now , does not like to be touched , but thankfully likes his new cosy , comfortable cat home .I would recommend this to anyone in a similar position for sure .
Thank you for delivering this cat home for a stray cat so quickly ! He went into it straight away . He has been around for many years now , does not like to be touched , but thankfully likes his new cosy , comfortable cat shelter .I would recommend this to anyone in a similar position for sure .
Fabulous service with very friendly helpful staff would definitely recommend them and the bonus was I got the cat food I had been searching for result
Our cat will not eat anything else and must be gravy.
Our cat will not eat anything else and must be gravy.
