As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Good efficient service.
Easy to order and quick delivery. My dogs love the free toys.
Arrived very quickly. Highly recommend Canaan and also Pet Express
excellent product.
Arrived very quickly will be putchasing again
My canine friend was delighted his fave food arrived quickly!
The products are great and a good price
Delivered promptly , items exactly as ordered. Will recommend product and company to friends. Many thanks.
Arrived on time and all correct
Excellent service
order came very quickly and well packed, have recommended to friends. Will use again
Quick and efficient, product delivered as promised.
The order arrived fast and I’m very pleased with it will order other things for birds when needed
My items arrived before stated, well packaged! I was very happy with the service and will not hesitate to use this company again, if I need to.
My dog loved the toys
Easy to use website and very quick delivery
Great quick delivery
Now set up for monthly order- simple!
Always delivered when stated
Fantastic item, and the free dog food / treats was an amazing gesture. Thank you
Excellent service
Item arrived quickly and well packaged. Excellent value for money.
Fast delivery happy with service and value for money
Easy website food arrives quickly
Can’t fault the service from pet express, quick delivery and a few freebies included in the box!
This is so much better than the clumping Ines or the ones that have the small white bits that get everywhere . It doesn't smell or make a mess and it is all natural.
Kept informed of order and we're prompt to let me know an item was out of stock. Very happy with the purchases.