As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Excellent service. A good selection of items to choose from and was kept informed of the despatch date/time, which were delivered when stated.
I strongly believe that a parrots food needs to be quality as second rate food can cause a multitude of problems, thats why i insist on staying with a product i can trust 100%
Very happy with the service. Thank you,
Fantastic service, hassle free. Purchase easy and delervered on time
It really lovely to have everything in a package really helped me from buying separately!
Have been using Pet Express for years excellent service
Excellent all round
Quick reliable service.
All bugs were alive and were delivered just over 24 hours from ordering! I’ve set a subscription up now for every two weeks which is really handy!!
My order came on time and was brilliantly packaged. I would recommend The Pet Express
Good service and fast delivery
very good found what I was looking for arrived on time a
I appreciate your messages, and knowing when my order will arrive. Bio catolet is excellent because good for the environment. I use bicarbonate of soda to help with odour. It would be great if you stocked that too
Never had an order problem, the team at Pet Express have lived up to their name every time! Very happy customer and will keep coming back!
Fantastic service, love the updates of when my order is to be delivered
Easy to use website, quick delivery. The vivarium was easy to build.
Great prices. Ordered and delivery was dispatched and arrived quicker than expected.
Excellent, delivered quickly and always in stock.
Good range of products, easy to order and a quick delivery. I really like the reward system for regular customers as well.
Ok for me
They are reasonable, fantastic product, and wonderful service! Thank you.
Product as advertised and arrived on time, received email on delivery date to advise approximate time of delivery, so no waiting around all day.
Excellent efficient ordering service. My products arrived in good time.
Good buy
will use again
Always delivered quickly
So well packed it took me 15mins to open it! Phoned with a query that was sorted promptly and ssssssteve (my daughters idea ! ) moved in.
