As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
My cat went straight in after I put a treat in there. At ten years old she’s developed anxiety due to a new cat next door but she goes in the kennel now when she’s scared rather than marking everywhere. Thank you!
Arrived very promptly just what I wanted.
Easy to order great range & good price
Always a first class service.
Used many times, always s good service.
Very good service
My dog loves the toys that come with the order :)
Really good mixture of seeds and my budgies love this food and won't eat anything else!
No issues with delivery and the products (sotnos harness and lead) are good quality.
Fast delivery. Very happy.
Excellent service. Very quick and easy. Quick delivery
Quick delivery
helpful and quick.
I’d been looking for this lead to replace one bought elsewhere previously. It came quite quickly and was exactly what I wanted.
I ordered the medium for my mini schnauzer and it fits perfectly everywhere! The quality is very good! It also came earlier than expected. All round fab product
Great service
Quick delivery easy to use website
Quick and efficient I would not shop anywhere else
Excellent choice of products, honest price, super quick next day delivery, plus the bonus of a free dog toy. Great to support a local company too. Thank you, I will definitely use you next time.
Always 1st class. Have ordered many times and will continue to.
Efficient service
Would recommend this company to everyone. Rapid turn round of all the orders we have placed this year.
Prompt service, easy checkout, a+ delivery service, the product I purchase is by far the best I've ever bought. Thankyou
Delivered on time and well packaged
Purchased a Habistat Heat Mat and a Exo Terra lock for my pet Corn Snake from The Pet Express.Overall service was excellent,and very quick response to my queries.Would definatley recommend :-)
Speedy delivery of top quality products - thank you! Would gladly use again! ????
Easy to. Order quick delivery great prices lots of choice
