As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Brilliant service - cannot fault it
Excellent service and delivery was on time too, highly recommend. The website is easy to use and I guarantee you'll find everything you need on there.
Very pleased with my first experience of buying from Pet Express!
Excellent service quick delivery.
Very professional service thanks
These treats were in a NT holiday home in Cornwall. The dog went crazy for them so this is a repeat order. Its his Christmas presebt.
After mollie's neck surgery could not find a coat with a harness hole, the coat is well made and a perfect fit.
Excellent item as described
Great to buy treats etc., in bulk as more economical and a very good range supplied - some things I can't get in my local shops.
Not ordered from you before, was happy that 60kg of pond food was delivered undamaged and well within the expected time frame and all at an affordable price thanks to a multi buy option
easy to use website easy ordering and delivered when it said it would be delivered and the dog loves them!
Great quality and very well made!
Always deliver what I order earlier than expected. Quick, reliable and efficient. Always have what I need in stock & my dog loves the freebies when I spend over a certain amount hence why I keep coming back.
Loved the free gift for my dogs and the delivery time was perfect.
Product arrived quickly with surprise free toy. Many thanks.
Woody cat is content with her new bed, well made and stylish in colour, suitable for small cat.
pussycat loves her little bed, suitable for small cat, very well made and stylish.
Always reliable.
Better than going to the manufacturer themselves, great prices and delivery when promised.
Great experience with u defo order again thanks
The best price I could find, easy to use web page. Quick delivery with a free toy thrown in. Great service!
Will use again
Always a great service and price
Great service
Good range of products, swift delivery.
Always find ordering easy and items are dispatched quickly.
Never used website before but everything was good
