As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
This is my supplier of choice, always deliver great service and good value
This was not my first purchase from The Pet Express and I am sure it will not be the last.
Very good service and good price I will definitely use again
Ordered up two of these Kong toys for our Westies. Ordering straight forward one little problem on delivery day only one arrived. I called the helpline and the operative ( very pleasant, helpful young lady sorted it out). I received the missing item the next day. Brilliant price great quality item and fantastic service what more could you want than that. My thanks and gratitude to The Pet Express ⭐️⭐️⭐️⭐️⭐️
As above
Great products and swift delivery
Order arrived quicker than I expected and the food has turned out to be excellent especially for one of our dogs who has developed a liver and digestive system problem. Had this food suggested and he seems to enjoys it, so do the others if they can! Not had repeat blood tests but hope when they are redone that they will show an improvement. Have already put in a repeat order with this great company.
My order arrived quickly and was exactly what I ordered
Brilliant customer service, very polite and delivery is excellent
Very pleased with this item delivered on time and good value
After much research went for this den for two outdoor cats recently abandoned. One piece durable plastic makes them excellent waterproof dens, and easy to clean. Fleece lining and mattress keeps cats nice and warm. Just about to order self heating mats for them. Both cats took to them straight away. Prompt and professional service from Pet Express. Highly recommended.
Excellent. Arrived on time and just right. Thank you
Pet Express is just that, a quick delivery and cheaper prices too; couldn't ask for more.
We have been feeding a stray cat since the summer and he still won't come into the house. So we ordered the shelter, liner and self-heating pad because we were worried about him being cold as Winter sets in. It came the next day and our little friend took to it straight away! He is warm and snug now and I can honestly say it is one of the best purchases we have ever made, we would highly recommend it for anyone looking for a shelter for an outside cat.
Very quick delivery and arrived in perfect condition.
Item arrived quickly & was well packed
Good service ,arrived when you said it wood ,have used this type of cat litter for years it suits my cats .
Very good service & prompt delivery
Symply the best! fast, easy service product always well wrapped....bonus ...a free toy as well. We are happy as well as our dog FLO!
I adore my new champagne toy! Everyone thinks it’s so funny. Great buy.
Excellent service
Always promt delivery.
Great coat for all weather. Great value for money.
Excellent service and prompt delivery. Very satisfied.
Delivery fast. Thank you.
very good
Easy to use website. Product delivered fairly quickly and not excessively packaged! Which was great. Would use this company again.
