As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
prompt swift service
First time of using this site,and everything was great,prices good,delivery when stated,would recommend
Cannot fault it
Service very prompt delivery...would buy from this company again
Had to search around for this product as its not in supermarkets anymore. It arrived well packed and within a couple of days, great service, will use them again.
I rescue hedgehogs and these have been brilliant for their cages. It keeps them warm and snuggly
Excellent service A+++++
My cat loves these the only cat snack he likes as ther soft good price
My cat is lovely and snug in his out house with the extra liner. Arrived on time,good quality too
Always on time !
Very happy with puduct
So pretty and warm. He loves wearing it
Locating and placing the order was easy. The delivery was tracked and came really well packaged and on the date expected and in the time limit specified.
Great item, replaced the original part bought with the fish tank.
As expected
Great hi viz coats for my furry babies. A good fit and very well made. An added bonus is the fact that you get two coats in one; a fleece and a light weight hi viz waterproof coat and all washable .... happy days.
Product was easy to order and came on time.
It’s always quick and easy to order and delivery is prompt
Prompt service.
Size is perfect fit, delivery was earlier than expected and price is cheap. If you want to buy for your dog get it from pet express it's cheap, good. Rather than to spend a lot money for same jacket order from pet express.
Arrived well packaged and on time
The two cats took to them straight away and would happily spend all day snuggled up in them
This is super value, really nice product and looks great on.
All good
Easy purchase and very speedy delivery.
Speedy, efficient service. Definitely recommend.
Great customer service
