As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
My dog loves this but it’s wee bit heavy for her …she’s 9 kg! However great fun as water toy.
Super product! Robust as well as easily cleaned & my dog loves it! Much safer than sticks. ??????
The cats liked the sparkly mouse - although I do wonder how robust it is!
Really solid and protects from the wind too. We bought the heat pad to go with it. For nights when our cat doesn’t come home it’s peace of mind that he has a shelter!
Great product - smell minimal and lasts a month
Endorsed by the CAPTAIN!!!
Endorsed by the CAPTAIN!!!
I never fill these in unless I receive absolutely stunning service! I have used The Pet Express since the first lockdown, when Charlie went above and beyond to get the Captain Jack his food, 2 years later that service hasn’t faulted, still stunning!!! HIGHLY RECOMMENDED!!!!
I struggle to find Arden Grange treats where i live so went on the internet and this shop offered the best deal, Thank you so much they arrived quickly and with a gift much appreciated although sadly the postman somehow manage to break it but lovely all the same I would not hesitate to buy from here again. Thank you.
Cotswold sausages are quite hard to find just now but you always manage to get some stock in. Thank you. Delivery was spot on and product was well packaged and still very frozen.
one of the best dried food available
good product, supplied as promised. Very helpful customer service.
This liner has helped to keep our feral cat cosy, we added a heat pad underneath and a fleece baby blanket to make washing easier, it seems to have met with the cats approval too!
I buy this to mix with Aatu cos I couldn't decide between the two.. and I got freaked out that large breeds need a special formula.. even though I know deep down that any good quality food will cover his needs. Power of advertising ☺️ Healthy bouncy lab mix
Excellent quality dog food that really suits my mini schnauzer .
