As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
We always purchase from The Pet Express. The service is excellent and speed of delivery in normal circumstances is excellent! Thank
Fast delivery. Dogs love treats.
I always find my delivery to be a pleasant experience even under the difficulties currently in place I only had to wait a few extra days and the delivery driver was really pleasant.
Easy to order quick delivery.
Great for suet pellets. Easy to clean. Lots of Birds feed very easily.
Subscription works - delivered within notified time slot
Love this dog cologne it makes them smell amazing, i get so many comments on how lovely my dog always smells. I also use the shampoo in the same range.
The products always arrive with no issue & the rewards of regular custom are relevant and appreciated!
Very good
Very good product and arrived very quickly.
Perfect food for our Cockapoo and very good and fast service.
Perfect product!
Product delivered quickly and well packaged.
Excellent experience from ordering to delivery. The website is easy to navigate, communication about the order was good and I will definitely look at buying from them again. As it happens, in the past, I have been a visitor to the real shop in Plymouth and the service was great there too. The house is large and was well packaged.
Great value
Very happy with this product and the rapid delivery
i run a boarding cattery and this is the best catnip I have ever used .. I love closing up in the evening to the sound of lots of cats going nuts scratching their posts (where I sprinkle the powder each evening).
Very happy
Easy to use also like loyalty points
Will be back due to good products and value
Prompt delivery, well package, good communication great value on purchase!
Great service
Quick delivery and good order process.
Many thanks!
Ordered these for my dog, they arrived promptly with no issues. All happy
Good service
Awesome products and great service
