As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
I purchased some cat treats and that’s what arrived
It's for daughters cat they love whiskers meats
When I first started to by multipacks of natures menu my cat didn't like the beef and chicken pouch at all. But when I began to mix it with a little hot water he soon found his appetite and now likes this best of all.
Excellent service and communication, particularly in light of the current situation. Thank you, all.
Fast delivery,order received in good condition all this done in difficult circumstances (covid 19) Many thanks.
Pet Express service was fantastic as always, ordered online on the Monday at 5.49pm and it arrived 10.44am Wednesday fantastic FREE delivery
Best price I could find anywhere and goods were dispatched promptly.
I ordered alot of food and treats for my two dogs and they are loving everything
Good quick delivery and my dog absolutely loved the little squeaky toy. Thank you. I will shop with you again.
Excellent service
Easy site to order from
GOOD QUALITY PRODUCT FOR MY AVIARY. AND PROMPT SERVICE.
Having placed my first orders I was so delighted that I’ve ordered again.
Excellent service and delivery
Really fast delivery and excellent service
Great service with a fast turnaround. My Parson Russell Terrier, Mr BoJingles, says a Woofy then you xx
Quick efficient service
GreAt service thanks hope you can keep it up with the current climate
Easy, quick and efficient service- thank you
Excellent service in difficult times ,thank you Pet Express
Good selection of poultry products at every reasonable prices
My delivery was a little late but I was kept up to date by text and was in good order when it arrived
After my local pet shop closed, I looked online for dry cat food. It was very easy and I will continue buying it this way.
Came in quick time
With fussy dogs who turn their noses up at many treats - my three would swing from a chandelier for these. Perfect when I’m showing.
I will definitely buy again - delivery was very quick and price was good. Thanks a lot - I will recommend you.
Brilliant. First rate. Will definitely use you again. Thank you very much