As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Delivery on time, good product.
Order the goods they arrive when they tell you. That’s all you want.
Good price, excellent communication, fast delivery, will definitely use again.
Good products and fast service
Quick delivery, good communication Nd good product.
Five Stars All The Way Cant Fault Just Perfect Well Recommended to Everyone.
Very good service no problem excellent service will be ordering again
We ordered dog food for the first time in March 2020. There was a slight delay in delivery because of high demand during the Covid 19 lockdown but the sales team kept us informed throughout and the delivery driver was very helpful and understanding of our special needs as we are retired and were in isolation to avoid infection. Well done!
A great website, and I love the periodic re-order feature which I used to ensure a regular supply. I was having trouble getting this from my usual supplier but am very happy to switch, given the fair pricing and product range. There was a small delay due to availability, but communications were good and I am very satisfied.
Great product choice and speedy delivery
Straightforward and reliable service
Very good service at a difficult time globally from the covid outbreak. I was kept upto date with all delivery details and the food was delivered in a timely manner. The food was exactly what we wanted and ordered. Highly recommend this service.
Easy ordering process and a free toy that my little princess takes everywhere with her now. I might have to buy her a spare as it literally goes everywhere! The delivery was very quick. Highly recommend.
came on time which was fast and the dogs love it and will be ordering again thanks
Quick service Would use again
My lot love it, and there fussy . Really good communication and delivery even in current times
Dog loves this!
Fast and efficient, thanks
Brilliant! Quick and efficient.
Really quick delivery thank you.
Great product never use anything else for my cats
Really pleased to find everything that I wanted here and it arrived really quickly and safely.
My dog is working his way through these treats, which he gets very excited about. Hours of chewing for him to enjoy.
Found you by chance online and so glad I did , great price and very fast delivery . Thankyou very much !
Excellent service and response. Quick delivery. Thank you.
Arrived as Indicated
Really fast delivery, Easy to use site. Good range of products .
