As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Highly recommended.
very good service the item I ordered was delivered on time thank you
I tried the Colonel's Summer Feast but was not happy with it and my local store did not offer the Xtra Plus as an alternative. I have used this a lot in the past and have always been happy with it so thought I would give The Pet Express a try. Excellent service and my delivery arrived well ahead of schedule, recommended especially in these difficult times
Excellent service and always kept informed of products and delivery.
Order arrived on SUNDAY 21st JUNE well before the time stated, service was great. Everything well packed AND WOULD THOURLY RECOMMEND PET EXPRESS TO EVERYONE. YOURS TOMMY LYNN.
Excellent products and services everytime. Quick delivery to.
The site is easy to use, and my order arrived on time
As above, was looking for a particular item and was led here by Google. Exactly what I needed at a good price, was promptly despatched - cannot ask for more
Good service
Good value for the money site easy to use
Really good value for money.
Good service and packaged well
This dog food is magic, tried several makes of dry dog food with our Cockerpoo and she would not touch it but the very first time we gave her some of this product she eat it all. Now that as to be magic.
Perfect ,my wild hedgehogs love the food .Top service .Tank you
Arrived in good time
Fast delivery
Canagan was recommended by our vet a few years back for our very fussy Cocker Spaniel who absolutely loves it. It's an excellent food - she is now 10 years old, full of vitality and energy. We will stick with this brand *****
The service was very good, considering the present situation. They didn't appear to read there previous emails they sent to the customer (me) which let to confusion, but in the end we got there and when we did the delivery was prompt and very good
Helpful company good service speedy delivery thankyou.V Jones
Easy to use website, Good selection of products, simple to order and amazingly fast delivery considering the situation at the moment. Would definitely recommend.
First time used Pet Express and more than satisfied with the service. Fast delivery despite high demand under current situation.
arrived on time cats very grateful as I cannot order more than 3 packs from supermarket thank you
always prompt and friendly
Very happy with the efficient service.
This vegan dog food is excellent - a well balanced nutritional diet. Our Bella loves it and is in tip top condition - as verified by our vet.
Fast delivery, great prices and lovely big healthy bugs, excellent communications. Definitely using again and would recommend
Such a relief to find a company that could provide the dog food I needed in this stressful period. Delivery was prompt
