As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
I ordered a huge bundle for our 2 new rabbits. We have been really pleased with everything we have used so far and found Pet Express to be competitively priced too. Unfortunately one of the bags of food we ordered had split during transit, however I emailed customer services and they emailed almost immediately with resolutions. This is definitely the fastest and best resolved query I've ever raised with a company, so I will definitely be shopping back with them again!
Very popular with my dogs, a great birthday/gotcha day treat
I would recommend this Purina dry every 2nd meal between 1st and 3rd meal wet food
I'd recommend Nature's Own
This has a high protein value and ideal for my dogs needs
Product arrived on time with free dog gift. All good!
BRILL superb service
IT'S PERFECT FOR WHAT I NEED IN CASE THE CAT IS OUT IN BAD WEATHER
My pooch just loves theses will be buying again good value for Money to
Excellent service my pooch loves these will be using the pet express regularly
I ordered some dog food and had a bit of an issue with the order, but contact was made and the issue was sorted out quickly and my food arrived well packaged really fast and I was very impressed with the service. I’ll definitely order again
Quick delivery
Lovely ladder got it so one of my birds that can’t fly can get in and out of the cage
It was dispatched quickly and arrived soon after. The frozen food was packaged well with plenty of ice packs to keep them cold.
