As you can see from our reviews, and ratings, the quality of our products and customer service is a priority for The Pet Express. In the unlikely event you have any problems with your purchase, please do not hesitate to contact us and we'll do our utmost to help in any way we can. We're here to help you and make sure you are satisfied not only with the products we sell, but also with our level of service.
Product arrived on time with free dog gift. All good!
BRILL superb service
IT'S PERFECT FOR WHAT I NEED IN CASE THE CAT IS OUT IN BAD WEATHER
My pooch just loves theses will be buying again good value for Money to
Excellent service my pooch loves these will be using the pet express regularly
I ordered some dog food and had a bit of an issue with the order, but contact was made and the issue was sorted out quickly and my food arrived well packaged really fast and I was very impressed with the service. I’ll definitely order again
Quick delivery
Lovely ladder got it so one of my birds that can’t fly can get in and out of the cage
It was dispatched quickly and arrived soon after. The frozen food was packaged well with plenty of ice packs to keep them cold.
Always a favourite with the cats
Excellent service
We love the gifts. Most have been perfect. The last rubber ball was sadly chewed to bits in minutes, however we have had a good variety of toys and they keep our lively springer spaniel entertained!!
Every delivery has been so efficient and quick to arrive. The food works well for our dog. She enjoys it and looks very healthy.
I’ve been using this dog food for a few years, bud seems to enjoy it, win win
